MAINTENANCE

• Certified shop network in your deployment region

• Spare parts bins stocked at launch

• Standard repair checklist for each service event

• Ticketing system with response tracking

• Swap pool setup option for zero downtime

🔑 Essence

Full maintenance support for maximum fleet uptime.

• Scheduled preventive maintenance

• Priority repair SLA (<48h)

• Swap pool and spare bike rotation

⚡ Momentum

Cost-effective coverage for smaller programs.

• Access to certified local repair network

• Pay-per-repair ticketing

• Spare parts supply on demand

🚀 Ultimate

Maintenance automation and analytics at scale.

• Everything in Essence

• Predictive maintenance via IoT telemetry

• Automated ticket creation & routing

• SLA compliance reporting and dashboards

Lead Time: Service network activation within 2–4 weeks